Jean Andrews has more than 30 years of experience in the computer industry, including more than 13 years in the college classroom. She has worked in a variety of businesses designing, writing, and supporting application software; managing a PC repair help desk; and troubleshooting wide area networks. She has written numerous books on software, hardware, and the Internet, including the bestselling A+ GUIDE TO MANAGING AND MAINTAINING YOUR PC, 8th Edition, and A+ GUIDE TO HARDWARE: MANAGING, MAINTAINING AND TROUBLESHOOTING, Sixth Edition. She lives in north Georgia.
"I like the step by step approach with complete images. This means
that in lecture I can easily brush past these section and give
shorter demonstrations because the text covers the material so
well. I like the detail on other OSes in the appendix. The hands-on
exercises provide the starting point for great labs without having
to purchase an additional book."
"I love the fact that the software and hardware texts are
complementary. When students take the sequence with me it feels
almost like a year long course rather than two disconnected
courses. There is enough in common between software and hardware
texts that students feel totally comfortable with the 2nd text at
the start but there really isn't much useless overlap between the
two that it feels like a "rerun." The texts are written such that a
complete beginner to the subject can understand yet the more
experienced students learn as well. Great balance!"
"It covers all essential materials for preparing for the A+ exams.
Having all material in a combo book makes my teaching job lots
easier."
"It's well-written, has good review questions, and good instructor
resources. Also, the CertBlaster test prep exams from Student
Downloads are an excellent resource."
"This book is comprehensive, students like to read it, color
enhancements are great. This is a textbook first and then can be
used as a reference later."
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