Chapter 1: Introduction to Managing Business Process Improvement ProjectsChapter 2: Developing Your Initial Plan to Get StartedChapter 3: Taking a Project Management Approach to BPI ProjectsChapter 4: Understanding and Socializing the BPI ProjectChapter 5: Analyzing Current Business ProcessesChapter 6: Redesigning Business ProcessesChapter 7: Implementing Redesigned Business ProcessesChapter 8: Rolling Out the Redesigned Process Organization-WideChapter 9: Evaluating the Success of the BPI ProjectChapter 10: Continued Evaluation Best PracticesChapter 11: The People Side of Change ManagementChapter 12: Managing a Virtual and Diverse Process Improvement Project TeamSummaryIndex
Gina Abudi, MBA, has over 20 years of consulting
experience in helping businesses develop and implement strategy
around projects, processes, and people. She is President of Abudi
Consulting Group, LLC, and has led a number of process improvement
projects, change management initiatives, facilitation of team
meeting and executive strategy sessions, and development and
evaluation of PMOs and Centers of Excellence. Gina works closely
with a variety of clients to develop and deliver customized
workshops, seminars, and training programs to meet long-term
strategic needs. She serves as President of the PMI Massachusetts
Bay Chapter Board of Directors and has served on the Project
Management Institute's Global Corporate Council as Chair of the
Leadership Team. Ms. Abudi has been honored as one of the Power 50
most influential executives in project management from PMI, working
to move the profession forward. She also serves on the Board of
Vital Impact as co-President. Ms. Abudi is an adjunct faculty
member at Granite State College, teaching in the project management
and leadership graduate degree programs. She is a professional
speaker and keynote at a variety of conferences, forums, and
corporate and industry events on a variety of management,
leadership, and project management topics. Gina is a professional
member of the National Speakers Association (NSA), co-author of The
Complete Idiot's Guide to Best Practices for Small Business (Alpha
Books, 2011), contributing author to ProjectManagement.com's
(formerly Gantthead.com) Project Pain Reliever (J. Ross Publishing,
2011), and received her MBA from Simmons Graduate School of
Management.
Yusuf Abudi has over 20 years' experience in
process management, IT strategy, and business intelligence. He
works with a variety of organizations in evaluating current
processes and guides them in developing processes where none exist
or improving processes to increase efficiencies and organizational
effectiveness. Yusuf's use of technology to improve how work gets
done and ensure increased collaboration includes the development of
internal portals and business applications to support
organizational long-term strategic initiatives. He works with
clients to more easily respond to changes in the business and in
their industries through effective analysis and reporting. Mr.
Abudi's work has been heavily focused in higher education and the
pharmaceutical/biotech industries.
"... this book is very well put together from the start to the end and gives easy to understand illustrations and examples. It not only highlights the challenges and road blocks while planning and executing your project work, but gives you the well proven and best utilized tools and tricks showing how to implement them in your projects. Best Practices for Managing BPI Projects is a great reference book that should be on every project manager's bookshelf. It is equally useful for all levels of a project team-a senior executive, a seasoned and experienced project manager, or someone just starting a career in the project management field." - Patrick James, MBA, PMP (The full review can be seen in the PM World Journal, July 2015 edition); "The best practices for managing these challenging projects are very well defined and skillfully explained and illustrated using clear examples for success. The authors provide the knowledge and expertise to leverage concise methods for making business process initiatives effective and impactful." -Mike Goehring, PMP, IT Project Manager at Western Governors University; "Based on real-world experience, this book provides a no-nonsense practical approach to running successful business process improvement projects, including the added complexity of managing organizational change. It has lots of useful templates, checklists, anecdotes, and practical advice to ensure your project executes as smoothly as possible." -Alexey Gerasimov, CTO, My Event Guru, Inc.; "Best Practices for Managing BPI Projects provides process improvement project managers with a toolkit of good ideas and practices that will give them a real step up on mastering this critical discipline. I highly recommend it!" -Paul Harmon, Executive Editor, BPTrends, Author, Business Process Change, 3rd Edition
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