About the Author

Steve Hoffacker, CAPS, MCSP, MIRM, is the manager at Hoffacker Associates LLC, a sales training (new home sales, universal design, and aging-in-place) and coaching company based in West Palm Beach, Florida. He also is a Florida licensed real estate broker, an active member of the National Association of Home Builders (NAHB), National Sales & Marketing Council (NSMC), Remodelers Council (NAHBR), Florida Home Builders Association (FHBA), and the Gold Coast Builders Association (GCBA). He is a Life Trustee of the Florida Sales & Marketing Council and a Life Director of GCBA. He has received several national awards for new home sales (including lifetime achievement) and conducts educational classes for North American contractors, occupational therapists, designers, builders, Realtors, and others.