Table of Contents

Part I: BUSINESS, SOCIETY, AND STAKEHOLDERS.
1. The Business and Society Relationship.
2. Corporate Citizenship: Social Responsibility, Responsiveness, and Performance.
3. The Stakeholder Approach to Business, Society, and Ethics.
Part I Cases.
Wal-Mart: The Main Street Merchant of Doom.
The Body Shop: Pursuing Social and Environmental Change.
The Body Shop's Reputation is Tarnished.
The Body Shop International PLC (1998-2010).
The Benefit Corporation: Making a Difference while Making Money.
Goldman Sachs and Greece.
Goodbye, Indiana � Hello, Mexico: The Whirlpool Plant Closing.
Using Ex-Cons to Teach Business Ethics.
Felony Franks: Home of the Misdemeanor Weiner.
Part II: CORPORATE GOVERNANCE AND STRATEGIC MANAGEMENT ISSUES.
4. Corporate Governance: Foundational Issues.
5. Strategic Management and Corporate Public Affairs.
6. Issues Management and Crisis Management.
Part II: Cases.
Chiquita: An Excruciating Dilemma Between Life and Law.
Astroturf Lobbying.
The Betaseron Decision (A).
Firestone and Ford: The Tire Tread Separation Tragedy.
McDonald's: The Coffee Spill Heard 'Round the World.
New Belgium Brewery: Building a Business on Sustainability.
Part III: BUSINESS ETHICS AND MANAGEMENT.
7. Business Ethics Fundamentals.
8. Personal and Organizational Ethics.
9. Business Ethics and Technology.
10. Ethical Issues in the Global Arena.
Part III: Cases.
To Hire or Not to Hire.
The Travel Billing Expense Controversy and the False Claims Act.
Phantom Expenses.
Family Business.
Should Business Hire Undocumented Workers?
Nike, Inc. and Sweatshops.
DTC: The Pill Pushing Debate.
Big Pharma's Marketing Tactics.
A Moral Dilemma: Head Versus Heart.
Part IV: EXTERNAL STAKEHOLDER ISSUES.
11. Business, Government, and Regulation.
12. Business Influence on Government and Public Policy.
13. Consumer Stakeholders: Information Issues and Responses.
14. Consumer Stakeholders: Product and Service Issues.
15. The Natural Environment as Stakeholder.
16. Business and Community Stakeholders.
Part IV: Cases.
Coke and Pepsi in India: Issues, Ethics, and Crisis Management.
The Hudson River Cleanup and GE.
The BP Oil Spill and Mental Health.
Safety? What Safety?
Something's Rotten in Hondo.
The High Cost of High Tech Foods.
Part V: INTERNAL STAKEHOLDER ISSUES.
17. Employee Stakeholders and Workplace Issues.
18. Employee Stakeholders: Privacy, Safety, and Health.
19. Employment Discrimination and Affirmative Action.
Part V: Cases.
Wal-Mart and Its Associates: Efficient Operator or Neglectful Employer?
The Case of the Fired Waitress.
After-Effects of After-Hours Activities: The Case of Peter Oiler.
Is Hiring on the Basis of Looks" Discriminatory?
The Case of Judy.
The Waiter Rule: What Makes for a Good CEO?"

BRIEF TABLE OF CONTENTS: Part I: BUSINESS, SOCIETY, AND STAKEHOLDERS. 1. The Business and Society Relationship. 2. Corporate Citizenship: Social Responsibility, Responsiveness, and Performance. 3. The Stakeholder Approach to Business, Society, and Ethics. Part I Cases. Wal-Mart: The Main Street Merchant of Doom. The Body Shop: Pursuing Social and Environmental Change. The Body Shop's Reputation is Tarnished. The Body Shop International PLC (1998-2010). The Benefit Corporation: Making a Difference while Making Money. Goldman Sachs and Greece. Goodbye, Indiana - Hello, Mexico: The Whirlpool Plant Closing. Using Ex-Cons to Teach Business Ethics. Felony Franks: Home of the Misdemeanor Weiner. Part II: CORPORATE GOVERNANCE AND STRATEGIC MANAGEMENT ISSUES. 4. Corporate Governance: Foundational Issues. 5. Strategic Management and Corporate Public Affairs. 6. Issues Management and Crisis Management. Part II: Cases. Chiquita: An Excruciating Dilemma Between Life and Law. Astroturf Lobbying. The Betaseron Decision (A). Firestone and Ford: The Tire Tread Separation Tragedy. McDonald's: The Coffee Spill Heard 'Round the World. New Belgium Brewery: Building a Business on Sustainability. Part III: BUSINESS ETHICS AND MANAGEMENT. 7. Business Ethics Fundamentals. 8. Personal and Organizational Ethics. 9. Business Ethics and Technology. 10. Ethical Issues in the Global Arena. Part III: Cases. To Hire or Not to Hire. The Travel Billing Expense Controversy and the False Claims Act. Phantom Expenses. Family Business. Should Business Hire Undocumented Workers? Nike, Inc. and Sweatshops. DTC: The Pill Pushing Debate. Big Pharma's Marketing Tactics. A Moral Dilemma: Head Versus Heart. Part IV: EXTERNAL STAKEHOLDER ISSUES. 11. Business, Government, and Regulation. 12. Business Influence on Government and Public Policy. 13. Consumer Stakeholders: Information Issues and Responses. 14. Consumer Stakeholders: Product and Service Issues. 15. The Natural Environment as Stakeholder. 16. Business and Community Stakeholders. Part IV: Cases. Coke and Pepsi in India: Issues, Ethics, and Crisis Management. The Hudson River Cleanup and GE. The BP Oil Spill and Mental Health. Safety? What Safety? Something's Rotten in Hondo. The High Cost of High Tech Foods. Part V: INTERNAL STAKEHOLDER ISSUES. 17. Employee Stakeholders and Workplace Issues. 18. Employee Stakeholders: Privacy, Safety, and Health. 19. Employment Discrimination and Affirmative Action. Part V: Cases. Wal-Mart and Its Associates: Efficient Operator or Neglectful Employer? The Case of the Fired Waitress. After-Effects of After-Hours Activities: The Case of Peter Oiler. Is Hiring on the Basis of "Looks" Discriminatory? The Case of Judy. The Waiter Rule: What Makes for a Good CEO?

About the Author

The late Dr. Ann K. Buchholtz was professor of leadership and ethics and research director of the Institute for Ethical Leadership in the Rutgers Business School at Rutgers University. She received her Ph.D. from the Stern School of Business at New York University. Dr. Buchholtz's research focused on the social and ethical implications of corporate governance, in particular, and the relationship of business and society, in general. Her work has appeared in Business and Society, Business Ethics Quarterly, the Academy of Management Journal, the Academy of Management Review, the Journal of Management, Organization Science, the Journal of Management Studies and Corporate Governance and International Review. She served on the editorial boards of Business and Society and Business Ethics Quarterly. Her teaching and consulting activities focused on business ethics, social issues, strategic leadership and corporate governance. Her service learning activities in the classroom received a Trailblazer Advocate of the Year award from the Domestic Violence Council of Northeast Georgia. She was also the recipient of numerous teaching awards, including Profound Effect on a Student Leader. In addition, she was named senior teaching fellow at the University of Georgia. Dr. Buchholtz served as division chair of the social issues in the management division of the Academy of Management. She also served on the board of governors of the Academy of Management and the ethics task force that designed a code of ethics for the Academy. She became the inaugural chairperson of the Academy's Ethics Adjudication Committee when the code was put into effect. In 2015, she received the Sumner Marcus Award from the SIM Division of the Academy of Management. Dr. Archie B. Carroll is the Robert W. Scherer Chair of Management and Corporate Public Affairs, emeritus, and professor of management emeritus in the Terry College of Business, University of Georgia. He also served as part-time director of the Nonprofit Management and Community Service Program in the Terry College. Dr. Carroll received his undergraduate, master's and doctorate degrees from the Florida State University in Tallahassee. He is the co-author of CORPORATE RESPONSIBILITY: THE AMERICAN EXPERIENCE (Cambridge University Press, 2012), which won the Academy of Management, Social Issues in Management (SIM), Book of the Year in 2014. He was recognized in 2012 with the first Lifetime Achievement Award in Corporate Social Responsibility given by the Institute of Management, Humboldt University, Berlin, Germany. Dr. Carroll has published numerous books, chapters, articles and encyclopedia entries. His research has appeared in numerous professional journals, including the Academy of Management Journal, Academy of Management Review, Business and Society, Journal of Management, Business Ethics Quarterly, Journal of Business Ethics, Business Ethics: A European Review. He has served on the editorial review boards of Business and Society, Business Ethics Quarterly, Academy of Management Review, Journal of Management and the Journal of Public Affairs. Professionally, he is former division chair of the Social Issues in Management (SIM) Division of the Academy of Management, a founding board member and fellow of the International Association for Business and Society (IABS) and past president of the Society for Business Ethics. He was elected fellow of the Southern Management Association in 1995 and fellow of the Academy of Management in 2005.

Reviews

BRIEF TABLE OF CONTENTS: Part I: BUSINESS, SOCIETY, AND STAKEHOLDERS. 1. The Business and Society Relationship. 2. Corporate Citizenship: Social Responsibility, Responsiveness, and Performance. 3. The Stakeholder Approach to Business, Society, and Ethics. Part I Cases. Wal-Mart: The Main Street Merchant of Doom. The Body Shop: Pursuing Social and Environmental Change. The Body Shop's Reputation is Tarnished. The Body Shop International PLC (1998-2010). The Benefit Corporation: Making a Difference while Making Money. Goldman Sachs and Greece. Goodbye, Indiana - Hello, Mexico: The Whirlpool Plant Closing. Using Ex-Cons to Teach Business Ethics. Felony Franks: Home of the Misdemeanor Weiner. Part II: CORPORATE GOVERNANCE AND STRATEGIC MANAGEMENT ISSUES. 4. Corporate Governance: Foundational Issues. 5. Strategic Management and Corporate Public Affairs. 6. Issues Management and Crisis Management. Part II: Cases. Chiquita: An Excruciating Dilemma Between Life and Law. Astroturf Lobbying. The Betaseron Decision (A). Firestone and Ford: The Tire Tread Separation Tragedy. McDonald's: The Coffee Spill Heard 'Round the World. New Belgium Brewery: Building a Business on Sustainability. Part III: BUSINESS ETHICS AND MANAGEMENT. 7. Business Ethics Fundamentals. 8. Personal and Organizational Ethics. 9. Business Ethics and Technology. 10. Ethical Issues in the Global Arena. Part III: Cases. To Hire or Not to Hire. The Travel Billing Expense Controversy and the False Claims Act. Phantom Expenses. Family Business. Should Business Hire Undocumented Workers? Nike, Inc. and Sweatshops. DTC: The Pill Pushing Debate. Big Pharma's Marketing Tactics. A Moral Dilemma: Head Versus Heart. Part IV: EXTERNAL STAKEHOLDER ISSUES. 11. Business, Government, and Regulation. 12. Business Influence on Government and Public Policy. 13. Consumer Stakeholders: Information Issues and Responses. 14. Consumer Stakeholders: Product and Service Issues. 15. The Natural Environment as Stakeholder. 16. Business and Community Stakeholders. Part IV: Cases. Coke and Pepsi in India: Issues, Ethics, and Crisis Management. The Hudson River Cleanup and GE. The BP Oil Spill and Mental Health. Safety? What Safety? Something's Rotten in Hondo. The High Cost of High Tech Foods. Part V: INTERNAL STAKEHOLDER ISSUES. 17. Employee Stakeholders and Workplace Issues. 18. Employee Stakeholders: Privacy, Safety, and Health. 19. Employment Discrimination and Affirmative Action. Part V: Cases. Wal-Mart and Its Associates: Efficient Operator or Neglectful Employer? The Case of the Fired Waitress. After-Effects of After-Hours Activities: The Case of Peter Oiler. Is Hiring on the Basis of "Looks" Discriminatory? The Case of Judy. The Waiter Rule: What Makes for a Good CEO?