Applying Value Stream Mapping to Information Management. Getting Started: Mapping Office and Service Value Streams. Identifying Office and Service Waste. Assessing the Current State. Quick Loan Bank Current State. Designing a Future State. Quick Loan Bank Future State. Achieving the Future State. Leading in the Future State. Summary. Appendices: Suggested Reading. Demand Rate. Index.
Beau Keyte is the founder of Branson, Inc., a management consulting
company focused on the application of lean transformation
strategies and techniques. Beau began his "lean" consulting career
in the mid-80s at the Ford Motor company. He has clients in wide
variety of industries such as automotive, healthcare, financial
services, pharmaceutical, paper, chemical, refrigeration,
distribution, and transportation. Beau has also successfully tied
lean initiatives to the "bottom line" through the application of
lean cost management techniques.
In addition to assisting companies in implementing lean strategies,
Beau also trains organizations in a variety of public and private
settings. He is currently a faculty member and instructor for the
Lean curriculums at the Lean Enterprise Institute, the University
of Michigan, Ohio State University, and the National Institute of
Standards and Technology (NIST), where he has assisted in the
development and implementation of a consistent training program for
use within small- and medium-sized manufacturers. Beau has
co-authored the book, The Complete Lean Enterprise: Value Stream
Mapping for Office and Administrative Processes, which received the
Shingo Prize in 2005. Beau received a BSE and an MBA from the
University of Michigan.
Drew Locher is currently Managing Director for Change Management
Associates. CMA provides various Business Improvement Consulting
and Organizational Development services to industrial and service
organizations. CMA will assist organizations to successfully
implement Systems and Quality Management principles within their
operations to improve business performance. Since 1986, Drew has
been working to implement innovative Business Management strategies
in a wide spectrum of business environments. From 1986 to 1990 he
worked to develop and deliver Business Improvement programs for
General Electric. During this time, he had the opportunity to gain
first hand experience in significant business improvement
initiatives throughout a large industrial and service company. In
1990, Drew left GE to form CMA. CMA is a consortium of individuals
who share a similar business management and improvement vision.
They are committed to seeing innovative strategies implemented in
all business environments. The CMA approach is practical and
application oriented - a 'learn as you're doing and succeeding'
approach.
In 1997, CMA partnered with the National Institute of Standards and
Technologies', Manufacturing Extension Partnership, to develop a
"Lean University". For more information, check out the NIST/MEP
Lean Website. Since 2001, Drew has proudly been a faculty member of
the Lean Enterprise Institute (LEI), the not-for-profit
organization of the co-author of the landmark book "Lean Thinking",
James P. Womack. LEI is committed to educating organizations
worldwide in the concepts of Lean through its publications and
workshops. He is also an adjunct faculty member at Ohio State
University delivering Lean related workshops as part of the Fisher
School of Business.
In 2004, Drew Locher co-authored book titled, "The Complete Lean
Enterprise - Value Stream Mapping for Office and Administrative
Processes". In April 2005, the book won the prestigious Shingo
Prize for Excellence in Manufacturing. His new book (2008) is
titled, "Value Stream Mapping for Lean Development - a How-to Guide
to Streamline Time to Market". Drew received a Bachelor of Science
degree from the University of Delaware in Mechanical Engineering,
as well as a Master of Science degree from Drexel University in
Electrical and Computer Engineering. He has also received a Master
of Business Administration from Cornell University.
"Beau Keyte and Drew A. Locher have accomplished an ambitious
task—one that can benefit anyone concerned with creating maximum
value for customers with as little waste as possible. ... Beau and
Drew expand the use of the now-proven Value Stream Mapping (VSM)
tool to indirect, support operations, and services, locations and
sources of so much waste. VSM as introduced by Beau and Drew seeks
to enable users to see administrative and service waste, identify
its sources, and develop a future state that eliminates it so that
scarce resources can then be focused on those activities truly
necessary to create value. You could find no two more experienced
guides for this journey than the well-traveled Beau and Drew."
—From the Foreword by Dan Jones and John Shook
|
Ask a Question About this Product More... |
|
