About the Author

Amir Shevat is the head of developer relations in Slack, working with bot developers and designers. Previously Amir managed Google Startup outreach program, helping developers around the world design and build better products. Amir has also created a product design course in Udacity, teaching product managers, designers & developers how to build products users love. Amir is the co-lead of the botness community where bot platform leads and bot developers share best practices.