About the Author

"The author, a retired army officer, had served in the army for thirty-five years. He earned his PhD (stress management) just before retirement. After retirement he had been teaching management students for six years. During all these years he has interacted with various realized persons. Gains from all the experiences have been shared in this book. He has following publications to his credit: - - Stress Management: integrated Eastern and Western Approach. - Motivation: Theory of Prerna. (Co-author) - Significance of customer relationship in enhancing customer equity. (Co-author). He can be reached at grewaljagtar13@gmail.com Telephone: +13027404164 +91-9872821730"