Table of Contents

• Chapter 1 - Logistics, the Supply Chain and Competitive Strategy
• Chapter 2 - Delivering Customer Value
• Chapter 3 -Going to Market
• Chapter 4 - Measuring Logistics Costs and Performance
• Chapter 5 - Matching Supply and Demand
• Chapter 6 - Creating the Responsive Supply Chain
• Chapter 7 - Strategic Lead-Time Management
• Chapter 8 - The Synchronous Supply Chain
• Chapter 9 - Complexity and the Supply Chain
• Chapter 10 - Managing the Global Pipeline
• Chapter 11 - Service Logistics
• Chapter 12 - Managing Risk in the Supply Chain
• Chapter 13 - The Era of Network Competition
• Chapter 14 - Overcoming the Barriers to Supply Chain Integration
• Chapter 15 - The Sustainable Supply Chain
• Chapter 16 - The Supply Chain of the Future

About the Author

Martin Christopher is Emeritus Professor of Marketing & Logistics at Cranfield School of Management. He also chairs the Advisory Board of the internationally renowned Centre for Logistics and Supply Chain Management.

Martin’s work in the field has gained international recognition & he's a regular contributor to conferences and workshops around the world.