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Netnography: Redefined
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Table of Contents

Chapter 1: INTRODUCTION
Chapter 2: NETWORKED SOCIALITY
Chapter 3: RESEARCHING NETWORKED SOCIALITY
Chapter 4: NETNOGRAPY REDEFINED
Chapter 5: PLANNING AND PREPARATION
Chapter 6: ETHICS
Chapter 7: DATA COLLECTION
Chapter 8: RESEARCHER PARTICIPATION IN DATA COLLECTION AND CREATION
Chapter 9: DATA ANALYSIS AND INTERPRETATION
Chapter 10: REPRESENTATION
Chapter 11: HUMANIST NETNOGRAPHY

About the Author

Robert Kozinets is the Jayne and Hans Hufschmid Chair of Strategic Public Relations and Business Communication at the University of Southern California’s Annenberg School for Communication and Journalism and Marshall School of Business. An academic whose methods and theories are widely used by researchers, in classrooms, and in industry, he has taught digital methods to some of the world’s best students and consulted with a range of highly respected global organizations.

Reviews

Robert Kozinets has long been a transformative figure in the field of consumer research and brand cultures. His netnography approach has been widely taught, and embraced by industry practitioners, as a means to gain in-depth qualitative insights into the ways people make meaning of their everyday relationships with brands.
*Henry Jenkins*

In this new edition of Netnography, Kozinets expands on his original insights to provide a wonderfully comprehensive guide to researching online socialities. These socialities are real and interaction in them is, in its own way, powerfully face-to-face. We need far more high-quality research in this area, and Netnography can help guide scholars to make this a reality.
*Tom Boellstorff*

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