Simulation Student CD for Professional Front Office Management
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|Published In: ||United States, 24 May 2007|
For courses in Hotel Operations, Front Office Management, Revenue Management, Hotel Sales and Marketing, Hospitality Management Information Systems, and Managerial Accounting in the Hospitality Industry. A one-of-a-kind, this simulation solves the Front Office Management/Property Management System training dilemma. Consisting of five Front Office categories, users build hands-on experience with revenue management; reservation management; guest stay information; guest departure and payment; and accounting and financial summaries. Developed by a team of experienced professionals, this cutting-edge program features twenty-four lessons of increasing complexity. Each lesson has been extensively field-tested and provides the learner with a real-world, interactive learning experience. Please take a tour of our CD-ROM-based product by visiting: www.prenhall.com/foms
Table of Contents
I. Revenue Management Lesson 1: Main Enter Occupancy Forecast Data Lesson 1: Advanced Estimate Future Rooms Revenue Lesson 2: Main Manage Group Block Data Lesson 2: Advanced Modify ADR Estimates II. Reservation Management Lesson 3: Main Make Individual Room Reservations Lesson 3: Advanced Modify Individual Room Reservations Lesson 4: Main Make Group "Master" Reservations Lesson 4: Advanced Modify Group "Master" Reservations Lesson 5: Main Learn Revenue Management Principles Lesson 5: Advanced Determine Room Rates to Be Charged III. Guest Stay Information Lesson 6: Main Update Room Status Reports Lesson 6: Advanced Schedule Room Attendants Lesson 7: Main Assign Guests to Specific Rooms Lesson 7: Advanced Make Alternate Room Assignments IV. Guest Departure and Payment Lesson 8: Main Post Folio Charges Lesson 8: Advanced Adjust Folio Charges Lesson 9: Main Split Charges and Close Folios Lesson 9: Advanced Manage Guest Payment Disputes V. Accounting and Financial Summaries Lesson 10: Main Balance and Close Out a Shift Lesson 10: Advanced Balance a Full Day's Shift Reports Lesson 11: Main Reconcile a Guest Ledger Lesson 11: Advanced Reconcile a City Ledger Lesson 12: Main Complete a Manager's Daily Lesson 12: Advanced Assess Competitive Set Data Please take a tour of our CD-ROM-based product by visiting: www.prenhall.com/foms
|Publisher: ||Prentice Hall|
|Dimensions: ||18.0 x 13.0 x 1.0 centimeters (0.09 kg)|