Table of Contents

Preface vii

Acknowledgments xi

About the Author xiii

Introduction: Have Theory, Will Travel 1

Secret One: Love Your Employees 19

Secret Two: Connect Peers with Purpose 39

Secret Three: Capacity Building Prevails 55

Secret Four: Learning is the Work 73

Secret Five: Transparency Rules 91

Secret Six: Systems Learn 105

Conclusion: Keeping the Secrets 123

References 137

Index 145

About the Author

Michael Fullan is professor emeritus of the Ontario Institute for Studies in Education of the University of Toronto. Recognized as a worldwide authority on organizational change, he is engaged in training, consulting, and evaluating change projects around the world. Fullan is author of Change Leader and Leading in a Culture of Change. He lives in Toronto.