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Uncommon Sense
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About the Author

Jill Harrington slid into a sales career when she arrived in North America from the UK. A hunger to learn, the obsessive stalking of successful sales professionals, and a sincere interest in people and business took her from front line to executive suite. As president of salesSHIFT, she helps sales teams from diverse industries shift the way they think and act, enabling them to drive bigger results in highly competitive markets. Her brand of fresh thinking and “tell it as it is” communication style have garnered stellar reviews from conference audiences on four continents. She has contributed to business and trade publications in North America, and her salesSHIFT blog was voted one of the top 50 sales blogs worldwide by Top Sales World.

Reviews

"A time-honored sales mantra over the years has been summed up in the acronym ABC – Always Be Closing. It was actually tarnished by the stereotypical and somewhat unsavoury salespeople portrayed in the hit movie Glengarry Glen Ross, but Markham, Ont., sales trainer Jill Harrington says it lives on in the subconscious and actions of modern salespeople nevertheless. "We dropped ABC from our vocabulary, but not from our mindset," she says in an interview." — Harvey Schachter, The Globe and Mail

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