Table of Contents

Introduction Part 1: Set Up to Lose, but Playing to Win A Covert Operation - Kathleen Bartholomew Saving Patients from Dr. Death - Toni Hoffman A Lesson for the Principal - Kathy Hubka The Delicate Discharge - Ruth Johnson No Patience for Poison - Brenda Carle Mr. CEO, Will You Marry Me? - Candice Owley Intolerable Behavior - Eleanor Geldard One Is One Too Many - Thomas Smith A Comfortable Cover Up - Jenny Kendall Stacking the Cards in Our Favor - Ro Licata Part 2: We Don't Have to Eat Our Young Mentor Unto Others... - Clola Robinson-Blake A Dose of Diplomacy - Donna Schroeder Standing Up for What You Don't Know - Judy Schaefer Broken Bones and Ice Cream - Edie Brous Treating Transition Shock - Judy Boychuk Duchscher The Empty-Hands Round - Amaia Saenz de Ormijana Part 3: Excuse Me, Doctor, You're Wrong Eye/I Advocacy - Jane Black As If the Patient Can Hear You - Clarke Doty Don't Just Add Nurses and Stir - Janet Rankin Gloves Off - Nancy Marie Valentine The Overlooked Symptom - Jo Stecher Hope in the Midst of Tragedy - Connie Barden The Advantages of Age - Marion Phipps An Expiration Date for Indignancy - Madeline Spiers What Hospice Is For - Jean Chaisson A Real Pain - Paola Scamperle Part 4: Not Part of the Job Description I'll Call in Sick If I Have To - Barbara Egger Doing the Heavy Lifting - Martha Baker Attacked by a Patient, Abandoned by My Hospital - Charlene L. Richardson The Samurai Sword - Anne Duffy Only When It's Safe - Bernie Gerard The Red Shirts Are Coming - Mary Crabtree Tonges Not Saints or Sisters - Belinda Morieson Part 5 When One Advocate Can Make a Difference Putting Lymphedema on the Map - Saskia R. J. Thiadens An Inconvenient Nurse - Faith Henson A Safe Delivery from Domestic Abuse - Kristin Stevens To Do the Unthinkable - Barry L. Adams The Only Nurse for Miles Around - Dagbjort Bjarnadottir More Than Boo-boos and Band-Aids - Judy Stewart First Responders in the AIDS Epidemic - Richard S. Ferri Part 6: Choking on Sugar and Spice: Challenging Nurses' Public Image Silenced during the SARS Epidemic - Doris Grinspun In the Halls of Academe - Claire M. Fagin R-E-S-P-E-C-T - Lisa Fitzpatrick Real Nurses Don't Wear Wings - Victoria L. Rich The Lady with a Loud Voice - Jeanne Byner Taking on the Terminator - Vicki Bermudez Defending the Nursing Profession over Dinner - Elizabeth Kozub Remaking the Power Nurse - Pierre-Andre Wagner Health Policy from Nurses' Point of View - Yuko Kanamori Maybe We Should Be Bragging - Gudrun Adalsteinsdottir Finessing the Chairman of the Board - Carol Blount Called to Duty at 30,000 Feet - Ann Converso Part 7: Applied Research Nurse PI on a Clinical Trial - Kathleen Dracup The Need for Nurse Evaluators - Teresa Moreno-Casbas Research and Nursing-Home Reform - Charlene Harrington How Nurses Make It Work - Kathryn Lothschuetz Montgomery Teamwork through Research - Lena Sharp Keep Asking Questions - Sean Clarke No More Martyrs - fane Lipscomb Taking On Conventional Wisdom - Thora B. Hafsteinsdottir Part 8: Sticking Together Winning Recognition of Nursing Expertise - Edie Brous A Union Just for Nurses - Massimo Ribetto We Rained on Their Parade - Judy Sheridan-Gonzalez Protesting on the Red Carpet - Kelly DiGiacomo Saving the Carney - Penny Connolly Part 9: Still Fighting The Male Midwife - Gregg Trueman Fighting for Our Vets - Edmond O'Leary We Are the Experts - Karen Higgins A Collective Voice - Diane Sosne We Will Not Be Silenced - Carol Youngson Standing By One Patient - Faith Simon

About the Author

Suzanne Gordon is coeditor of the Cornell University Press series The Culture and Politics of Health Care Work and was program leader of the Robert Wood Johnson Foundation-funded Nurse Manager in Action Program. She is the author of Nursing against the Odds and The Battle for Veterans' Healthcare; coauthor of From Silence to Voice, Life Support, Safety in Numbers, Beyond the Checklist, and Bedside Manners; editor of When Chicken Soup Isn't Enough; and coeditor of The Complexities of Care, First, Do Less Harm, and Collaborative Caring, all from Cornell.

Reviews

"These stories show how nurses have stepped up their care to include advocating for patients and offering solutions to some of these problems while continuing to perform their duties with expertise and compassion. Increasingly, nurses are self-advocates who participate actively in determining the parameters of good patient care... Each chapter is complete unto itself and a good read; taken as a whole, the chapters clearly suggest that nurses are defining and implementing important new roles for themselves in the modern health care delivery system-a development that bodes well for patients, the system, and nurses."-Choice, January 2011 "When Chicken Soup Isn't Enough is an excellent collection capturing the real work done by nurses. It demonstrates that the triumphs and struggles of nurses are universal."-Kathleen Burke, RN-BC, BSN, UCSF Medical Center "These concise first-person narratives by nurses from around the world provide a magnificent testimony to the power of the nursing profession to effect change. Their common theme is to stand up, speak out, and take action against inadequate care, unsafe working conditions, physician arrogance, and outmoded, condescending conceptions of the nurse's role in contemporary health care. These are the voices of nurses who do not know their places-to the benefit of patients, and of us all."-Charles L. Bardes, MD, Weill Cornell Medical College