Prologue
A Brief Perspective on Teamwork and Collaboration
What Makes a Good Team Member?
The Abilities and Behaviors That Matter
Team Relationships
Simple and Easy versus Complicated and Hard
Team Problem-Solving
Raising and Resolving the Real Issues
The Team Leader
What Works/What Gets in the Way
The Organization Environment
Promoting Clarity, Confidence, and Commitment
A Final Word
Notes
Appendix
Reliability of the Collaborative Team Leader Instrument
Frank LaFasto, Ph.D., recently retired as Senior Vice President of Organization Effectiveness after 30 years with Cardinal Health, Inc., a multinational health care company. An internationally recognized author and lecturer on management issues, Frank has more than 35 years’ experience helping organizations build and sustain successful teams. Frank has written two best-sellers on the subject: Teamwork and How Teams Work Best, co-authored by Carl Larson. He currently consults with private and public sector organizations to help them build effective teams, lead critical change initiatives, and develop executive talent. Frank resides in Lake Forest, Illinois. Carl Larson, Ph.D., is professor emeritus of Human Communication and past dean of Social Sciences at the University of Denver. His most recent work includes When Teams Work Best (Sage 2001), Successful Communication and Negotiation, and Collaborative Leadership: How Citizens and Civic Leaders Can Make a Difference. Larson consults in both the public and private sector. He received the Driscoll Master Educator Award given by the students at the University of Denver to the university’s outstanding professor.
"Frank LaFasto and Carl Larson have done it again! After building a
useful framework for team performance in TeamWork they have gone on
to collect and analyze exhaustive data that enriches and extends
their original work. When Teams Work Best is a gem of a book…. you
can’t help but find it useful in today’s organizational world."
*LEONARD A. SCHLESINGER*
"LaFasto and Larson offer a tour de force on what makes teams
successful. Building on sound theory and relying on extensive
research, they offer specific, practical tools that will deliver
team value. Team members, business leaders, and organization
consultants should not only read, but use this work."
*DAVE ULRICH*
"When Teams Work Best provides solid practical advice and tools for
improving the effectiveness of all teams…. CEO’s take note, this
one’s blunt, useful, and refreshing."
*RANDY HARWARD*
"This book makes collaboration a vivid and workable concept."
*ALLAN R. COHEN*
"Too often, books on teamwork emphasize either applications over
theory or theory over application; LaFasto and Larson have
effectively combined a fine balance of the two that effectively
details both the ‘why’ and the ‘how to’…. An excellent resource for
graduate and advanced undergraduate coursework in team
development."
*ANTHONY M. TOWNSEND*
"Duke Hospital has benefited from the ideas LaFasto and Larson
present in this book and is a better organization because of
it."
*MICHAEL D. ISRAEL*
"highly readable. . .convincing. . .a must for academic collections
and required reading for professionals seeking to maximize human
performance and team productivity."
*J.B. Kashner*
When Teams Work Best: 6000 Team Members and Leaders Tell What it
Takes to Succeed by Frank LaFasto and Carl Larson is a practical,
‘user friendly’ guide to the harnessing power of cooperation and
teamwork for increased productivity and effectiveness. Individual
chapters address what makes a good team member, what makes a good
leader, problem solving methodologies, and how to best promote
confidence and trust. When Teams Work Best is very highly
recommended for anyone charged with the corporate responsibility
for cultivating business group work skills!
*Midwest Book Review *
The authors have produced an eminently practical guide to success
in collaborative teamwork.
*Academic Library Review *
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