Notification says that order was shipped on 7 November 2016. Expected time of arrival was 16/11/2016. Your seller Charlie Townsend has been contacted by email 4 times. I had one response to say it had been shipped from the UK and to wait another 2 weeks. This order did not arrive, so I emails to Charlie as instructed, with absolutely no reply.
This was a gift for a very important little boy in my Family Day Care centre. I am disgusted with your service, your ethics and the difficulty in finding an email address or someone reliable to help. It is quite obvious that Mr Townsend is not a reliable seller, or a polite one. To ignore emails from clients is a very good way for Fishpond to go down the tube. I will not be recommending you to anyone - in fact, I will be warning all the Family Day Care workers in NSW of your dreadful service.