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Measuring Customer Satisfaction and Loyalty
 $99.97 with Free Shipping!
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The Logical Thinking Process
 $149 with Free Shipping!
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Establishing a Culture of Patient Safety
 $65.32 with Free Shipping!
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The Certified Reliability Engineer Handbook
 $205 with Free Shipping!
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The Quality Toolbox
The Quality Toolbox

By Nancy R Tague

Paperback / softback (USA), January 2004
 $88.66 with Free Shipping!
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Lean for Service Organizations and Offices
 $52.46 with Free Shipping!
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Office Kaizen
 $59.97 with Free Shipping!
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Out of Another @#&*% Crisis!  : Motivation Through Humiliation
 $31.89 with Free Shipping!
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ISO 9001:2008 Explained
 $176 with Free Shipping!
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Root Cause Analysis
 $119 with Free Shipping!
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ISO 9001:2008 Explained and Expanded
 $49.95 with Free Shipping!
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The Certified Manager of Quality/Organizational Excellence Handbook
 $96.62 with Free Shipping!
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The Certified Quality Inspector Handbook
The Certified Quality Inspector Handbook
Hardback (USA), March 2013
 $104 with Free Shipping!
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Lean Doctors
 $49.95 with Free Shipping!
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Cracking the Case of ISO 9001
Elsewhere $25.48  $24.99 
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Cracking the Case of ISO 9001
 $26.55 with Free Shipping!
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The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices
 $103 with Free Shipping!
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