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Service Design
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Design Thinking Process & Methods Manual 2nd Edition
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Design Thinking Pocket Guide
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Design Thinking
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50 Selected Design Methods
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Interviews Observation and Focus Groups
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Design Methods 1
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50 Brainstorming Methods
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Design Methods 2
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Mapping Methods
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Design Methods 2
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Design Research Methods
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China Design Index 2014
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30 Good Ways to Innovate
30 Good Ways to Innovate

By Robert A. Curedale

Paperback (USA), November 2015
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Service Blueprints
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Experience Maps Journey Maps Service Blueprints Empathy Maps
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Journey Maps
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Affinity Diagrams
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Empathy Maps
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Affinity Diagrams
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