Help Desk - Shipping and Delivery
I received a shipped notification by email. When should I expect my order to arrive?
The email that states your order has shipped will state an estimated delivery timeframe.
Please note that delivery targets are a guide only and we cannot provide a guarantee that your item will arrive within the delivery target.
If the order doesn't arrive after 2 working days from the final date in the delivery estimate, please let us know via the order tracking system.
Can't find the answer to your question?Send us an email and we'll respond within 24-48 hours.
12th December 2013 - Delivery delays expected
As a result of increased Christmas volumes, many of the Post Office's are experiencing heavy demand.
This is resulting in some delivery delays.
We apologise for this and ask for your patience during this peak period.