Help Desk - Refunds and Returns
My order was damaged in transit, can I return it for a replacement?
Yes. We try to package all products so that they are not damaged in transit. Mechanical post sorting machines can sometimes damage a product and we will be happy to replace your items at no cost.
For damaged items shipped to you in the last 30 days please use the online returns form.
Can't find the answer to your question?Send us an email and we'll respond within 24-48 hours.
29th November 2013 - Delivery delays expected
As a result of increased Christmas volumes, many of the Post Office's are experiencing heavy demand.
This is resulting in some delivery delays.
We apologise for this and ask for your patience during this peak period.