Help Desk - Ordering Basics
What does 'Order Delayed Staff Checking' mean?
This means a supplier has not shipped your title so we are manually checking and reordering for you, a new estimated arrival date will be displayed shortly.
We apologise for this short delay.
Can't find the answer to your question?Send us an email and we'll respond within 24-48 hours.
29th November 2013 - Delivery delays expected
As a result of increased Christmas volumes, many of the Post Office's are experiencing heavy demand.
This is resulting in some delivery delays.
We apologise for this and ask for your patience during this peak period.