Help Desk - Shipping and Delivery
Can I pick up my order?All orders placed through Fishpond are for delivery only. Fishpond doesn't operate a physical retail store and we are unable to accept customer pick-ups from our warehouse.
Can't find the answer to your question?Send us an email and we'll respond within 24-48 hours.
29th November 2013 - Delivery delays expected
As a result of increased Christmas volumes, many of the Post Office's are experiencing heavy demand.
This is resulting in some delivery delays.
We apologise for this and ask for your patience during this peak period.