1. Getting Started
2. Introduction and Overview
3. The First Pillar: Sort
4. The Second Pillar: Set in Order
5. The Third Pillar: Shine
6. The Fourth Pillar: Standardize
7. The Fifth Pillar: Sustain
8. Reflections and Conclusions
"I recommend this book to every supervisor who wants a commonsense,
inexpensive method for improving quality, productivity, and morale
within their department."
Jaymie Randel, Training Coordinator, Douglas and Lomason Co. 06/01/04
This book should be read and studied by all shopfloor managers, supervisors, leaders, and associates looking for a direction to success."
Steven Warywoda, Plant Manager, Douglas & Lomason Co. 06/01/04