Table of Contents

Contents Introduction: The Reference/Technical Services Interaction, Revisited

• I. Public Services Perspective
• Dual Function Librarianship: What Makes it Work?
• RLIN Research Access Project: An Education in User Expectations
• How Did We Get Here: Thoughts on the Convergence of Reference and Technical Services
• Access vs. Ownership: Changing Roles for Librarians
• II. Technical Services Perspective
• The Blurring of Divisional Lines Between Technical and Public Services: An Emphasis on Access
• On Becoming Team Players
• Cataloging for Access
• Automation, Barriers and Communication: How an Integrated Library System Changes Public Services-Technical Services Relationships
• III. The New Access Services
• The Climate of Change: Library Organizational Structures, 1985-1990
• From Binomial to Trinomial: The Entrance of Collection Development into the Public/Technical Services Equation
• IV. National Library Wide Concerns
• Education for the Dual Role Responsibilities of an Access Services Librarian
• A United Professional Cadre
• From Document Delivery to Information Access: Convergence at the National Level
• Special Report: Ranking the Reference Books: Methodologies for Identifying “Key” Reference Sources
• Refer Madness: A Sesquilogue
• Reference Notes Included

About the Author

McCombs, Gillian M.