Table of Contents

About the author ix

Introduction xi

Part I: The ‘you’ stuff 1

1 Is this book for you?: what kind of leader do you want to be? 3

2 Be mindful, not mindless: the importance of being in the moment 25

3 Assume nothing: the biases that stop you from seeing what’s really there 43

4 How to turn it around: why you don’t learn from your mistakes 61

Part II: The ‘you and them’ stuff 83

5 Mum was wrong: it really does matter what others think of you 85

6 Make it safe to stuff up: high performance is not about being perfect 103

7 Less carrot, less stick: find out what makes people tick 121

8 Be better at change: stop trying to get people on the bus 141

9 Less is more: create space so your team can step up 165

Part III: The tactical stuff 183

10 Stop wasting people’s time: running meetings that matter 185

11 No more sh!t sandwiches: have better 1:1s with your team 203

12 Have less difficult conversations: start having adult ones instead 223

Conclusion: Roger Federer still feels the need for a coach, and you don’t? Seriously? 241

Acknowledgements 257

Index 259

About the Author

DAN HAESLER is a coach who focuses on creating happier, healthier and higher performance. He works side-by-side with people to help them, and the people around them, to thrive, professionally and personally. Dan’s clients include elite athletes and Olympians, as well as corporate and educational leaders.
danhaesler.com