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Apple Device Management
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Table of Contents

CHAPTER 1: THE EVOLUTION OF APPLE DEVICE MANAGEMENT

NeXTMac + Unix = Mac OS XEcosystem CoexistenceiOS Device ManagementiOS + Mac OS X = macOSImaging Is Dead?macOS - Unix = appleOSDon't Forget The AppsSERVERSBALANCED APPLE SCORECARDAccess to organizational resourcesCradle to Grave device managementDirectory ServicesEndpoint ProtectionWorld class supportSummaryCHAPTER 2: AGENT-BASED MANAGEMENTDaemons and AgentsServicesLaunchDaemons and LaunchAgentsCreate Your Own DaemonThird Party DaemonsUse Lingon To See and change Daemons and Agents EasilyWorking with Daemons and Agents in ScriptsJamfMunkiChefPuppetRootlessThe Impact of UAMDMSummaryCHAPTER 3: PROFILESUse Apple Configurator to Create a ProfileView the Raw Contents of a ProfilesInstall a ProfileView a Profile from iOSView the Effects of a Profile on a MacRemove a ProfileRestrict Profile Installation on iOSUse the Profiles Command on macOSSummaryCHAPTER 4: A DEEP DIVE INTO MDMManaged PreferencesManaged ClientAPNsEnrollmentUAMDMHow MDM Commands WorkSending A CommandProfiles As CommandsDevice SupervisionSummaryCHAPTER 4: EXPLORING MDM WORKFLOWSWiping a Device Using Profile ManagerLocking a Device Using VMware Workspace ONEResetting a Device Lock Using Jamf ProDisabling the Camera Using MobileIronInstalling a Package from Jamf NowPushing a Password Policy from IntuneSummaryCHAPTER 5: APPS, VPP, AND APPLICATION DISTRIBUTIONInstall an ipa on iOSRewrapping an ipaInstall a .app on macOSInstall an installation Package on macOSSummaryCHAPTER 6: THE APP AND OS DISTRIBUTION BUILD TRAINAutopkgAutopkgrIntegrate Autopkgr With JamfIntegrate Autopkgr With Other ProductsSummaryCHAPTER 7: ACCESSING NETWORK SERVICESGetting on the Network802.1xDEP and Guest NetworksIdentity Providers and SaaS AppsAccessing FilesRemote ControlSummaryCHAPTER 7: SECURING YOUR FLEETSecuring the PlatformCombat Malware on macOSXprotectClamAVThird Party SolutionsThreat Management on iOSBinary WhitelistingComplianceCentralized Log Capture and AnalysisBeyond AgentsSummaryCHAPTER 8: A CULTURE OF CONTINUAL TESTINGManual TestingBuild A Testing MatrixAutomated TestingSikuliTestplantExpect ScriptingKanbanRelease ManagementSummaryCHAPTER 9: THE FUTURE OF APPLE DEVICE MANAGEMENTThe Future Of AgentsSummaryAPPENDIX 1: THE APPLE ECOSYSTEMAntivirusAutomation ToolsBackupCollaboration Suites and File SharingCRM

DEP Splash Screens and Help MenusDevelopment Tools, IDEs, and Text ManipulatorsDigital Signage and KiosksDirectory Services and Authentication ToolsIdentity ManagementImaging and Configuration ToolsLog Collection and AnalysisManagement SuitesMiscPoint of SalePrint ServersRemote ManagementSecurity ToolsService Desk ToolsSoftware Packaging and Package ManagementStorageTroubleshooting, Repair, and Service ToolsVirtualization and EmulationHonorable MentionAPPENDIX 2: COMMON APPLE PORTS

About the Author

Charles Edge is the Director of the Marketplace at Jamf. He holds 30 years of experience as a developer, administrator, network architect, product manager and CTO. He is the author of 20 books and more than 6,000 blog posts on technology, and has served as an editor and author for many publications. Charles also serves on the board of multiple companies and conferences, and frequently speaks at industry conferences around the world, including DefCon, BlackHat, LinuxWorld, the Apple Worldwide Developers Conference, and a number of Apple-focused conferences. Charles is also the author of krypted.com and a cohost of the MacAdmins Podcast. Rich Trouton has been doing Macintosh system and server administration for twenty years and has supported Macs in a number of different environments, including university, government, medical research, advertising and enterprise software development. His current position is at SAP, where he works with the rest of the Apple CoE team to support SAP's Apple community.

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