Table of Contents

1. Adopting a Perspective  2. Perception and Paradigms  3. Understanding Organizations: An Overview of Management and Organizational Perspectives  4. Verbal Communication  5.Nonverbal Communication  6. Networks and Channels  7. Symbolic Behavior  8. Listening  9. Effective Interpersonal Communication in Organizations  10. Small Group and Team Communication  11. Effective Leadership in Organizations

About the Author

Thomas E. Harris is Professor Emeritus in Communication Studies at the University of Alabama, Tuscaloosa. In addition, he has assisted major regional medical care facilities and state, regional, and local agencies. He has designed and facilitated more than 500 training and development courses specifically tailored to individual organizations. He is a regular presenter at regional, national, and international meetings and writes an occasional newspaper column on key organizational issues.

Mark D. Nelson serves as Dean of the College of Communication and Information Sciences at the University of Alabama. He provides consulting services for numerous organizations and governmental agencies throughout the Southeast and his research interests include leadership, interpersonal communication competence, communication education, and diversity.

Reviews

"Harris…does a good job in summarizing the field and its literature."
—PR Update"The author astutely blends research from academic journal articles and monographs with the admonishments of how-to books, articles from trade magazines, and stories from the daily newspapers, so that we lose the sense of priority among the sources. This creative integration of academic research reports what the popular press contributes to our organizational behavioral knowledge base."
—Contemporary Psychology"Thomas E. Harris, in Applied Organizational Communication, earnestly addresses this question by describing organizational communication as a diverse cultural process that is subject to change. He offers what appears to be an upper level undergraduate textbook that is wide-ranging, concrete…Harris accomplishes what he sets out to do. Students, scholars, and practitioners can tap into his resourceful text to begin their immersion into the realm of organizational communication study."
—American Communication Journal