The Case for a New Approach to Change. Appreciative Inquiry: History, Theory, and Research. Appreciative Inquiry As a Process. Choose the Positive As the Focus of Inquiry. Inquire into Stories of Life--Giving Forces. Locate Themes That Appear in the Stories. Create Shared Images for a Preferred Future. Find Innovative Ways to Create that Preferred Future. Evaluation.
JANE MAGRUDER WATKINS is a past chair of the board of the NTL Institute for Applied Behavioral Science and a founding member of Appreciative Inquiry Consulting. In her thirty--five years in the field of organization development she has worked with a wide range of private, public, and government organizations, including Avon, GTE, Detroit Edison, SmithKline Beecham, ScottishPower, and more than 200 international organizations in nearly 50 countries. BERNARD J. MOHR is president of The Synapse Group, Inc., and co--founder of Appreciative Inquiry Consulting as well as co--creator of Whole System Design (WSD), an approach integrating changes to culture, work processes and systems. His clients have included AT&T, British Airways, BP, Coca Cola USA, Exxon, L. L. Bean, the Internal Revenue Service and the Episcopal Church.
"This is a book about the future of organization development. It is
a practical guide to Appreciative Inquiry for organization leaders
and organization development professionals and it is a
comprehensive explanation at the speed of imagination." --Peter
Sorenson, professor and director of the Ph.D. program in
organization development and master of science program in
management and organization behavior, Benedictine University
"This book is a gift to organization development practitioners. It
takes us forward both professionally and personally. It challenges
us to shift our perspectives, and deepens our understanding of
organizations as organic systems. The book provides practical
guidance--and encouragement--to creating sustainable change in
large complex systems. Jane Watkins and Bernard Mohr are generous
in sharing their wisdom and experience. In doing so they place on
us tremendous responsibility for the fate of change efforts through
our choice of approach to inquiry."--Cynthia Haddock, senior change
advisor, The World Bank Group
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