Table of Contents

List of figures; List of tables; List of contributors; Foreword; Acknowledgements; Chapter 1, Assessment as Information Practice, Gaby Haddow; Chapter 2, Research Design and the Relationship Between Assessment and Research, Starr Hoffman; Chapter 3, Storytelling for the Evaluation of GLAM Programmes and Services, Anne Goulding; Chapter 4, Facilitating Iteration in Service Design in Libraries. Songphan Choemprayong; Chapter 5, The Assessment and Analysis of Materials Availability: A Mixed Methods Approach, David Wells; Chapter 6, Data Visualisations for Library Collections: Applying an Inquiry-based Approach, Susan Payne, David Dudek, Bonnie Wittstadt, Mark Cyzyk and Tom Edwards; Chapter 7, Moving beyond Downloads and Views when Assessing Institutional Repositories, Hollie White; Chapter 8, Taking a Quantitative Approach: Bibliometric Methods in Academic Libraries, Gaby Haddow; Chapter 9, Assessment in Practice: Effectiveness and Impact, Gaby Haddow and Hollie White; Index

About the Author

Gaby Haddow is Associate Professor in Libraries, Archives, Records, and Information Science in the School of Media, Creative Arts, and Social Inquiry at Curtin University, Australia. Her research includes research assessment in the humanities and social sciences, bibliometrics and scholarly communication, the communication of research to practice, and research support in academic library environments. She was the co-editor of the Journal of the Australian Library and Information Association, co-edited a special issue of the IFLA Journal, and is a member of several journal editorial boards.

Hollie White is a Senior Lecturer in Libraries, Archives, Records, and Information Science in the School of Media, Creative Arts, and Social Inquiry at Curtin University, Australia. She holds a Ph.D. in Information and Library Science from the University of North Carolina at Chapel Hill, USA, a Master of Science in Library and Information Science from the University of Illinois at Urbana-Champaign, USA, and a Master of Arts in English from the University of Georgia, USA. Before moving to Australia from the United States, Hollie was Digital Initiatives Librarian at the J. Michael Goodson Law Library at Duke University, USA. Her research is around information organisation, institutional repositories, and library assessment.