Table of Contents

1. Introduction. Connecting two revolutions; 2. What's in a (performance) number?; 3. Frames; 4. Comparisons; 5. Motivated reasoning; 6. Sources; 7. Stereotypes and anti-public sector bias; 8. Autonomy and learning; 9. Lessons for practice and governance.

Promotional Information

This Element introduces a new approach in the measurement and reporting of government performance - behavioral public performance.