Table of Contents

Acknowledgments - 6[-]Table of Content - 8[-]List of Abbreviations - 12[-]1. Introduction - 14[-]2. Benchmarking the policy-chain - 38[-]3. The three dimensions of work-based employment programs - 68[-]4. Performance indicators of work-based employment programs - 94[-]5. Summary and conclusions on social benchmarking - 144[-]6. Input Benchmark - 150[-]7. Process Benchmark - 216[-]8. Output Benchmark - 260[-]9. Impact benchmark - 294[-]10. External factors - 316[-]11. Benchmark synthesis - 328[-]12. Conclusions and recommendations - 352[-]References - 360[-]Appendix A Formulas and calculations - 382[-]Summary in English - 384[-]Nederlandse Samenvatting - 390

About the Author

Julie Castonguay is postdoctoral researcher at the sociology department of the Universite de Montreal in Canada.