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Breaking The Impasse
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Table of Contents

* Introduction * Theory and Practice of Dispute Resolution * Sources of Difficulty * Unassisted Negotiation * Mediation and Other Forms of Assisted Negotiation * Taking Action * Conclusion

About the Author

Lawrence Susskind, one of the founders and associate director of the Program on Negotiation at the Harvard Law School, is also professor of urban studies and planning at MIT.Jeffrey Cruikshank is principal, Winthrop Group, Inc., and former senior editor at the Harvard School of Business Administration.

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