Table of Contents

Part One: FOUNDATIONS OF INTERPERSONAL COMMUNICATION Chapter 1 Introduction to the Editor and to This Book Chapter 2 Communication and Interpersonal Communication John Stewart: Communicating and Interpersonal Communicating Malcolm Parks: Personal Relationships and Health Susan Scott: Fierce Conversations Abdul K. Sinno, Rafic Sinno, and John Stewart: Social Media: Where Interpersonal Communication Meets Mass Communication Chapter 3 Communication Building Identities John Stewart, Karen E. Zediker, and Saskia Witteborn: Constructing Identities Steve Duck and David T. McMahan: Self and Identity: Transacting a Self in Interaction with Others Douglas Stone, Bruce Patton, and Sheila Heen: Identity and Difficult Conversations Chapter 4 Verbal and Nonverbal Contact John Stewart and Carole Logan: Verbal and Nonverbal Dimensions of Talk Steve Duck and David T. McMahan: Talk and Interpersonal Relationships John Stewart: Two of the Most Important Words Ben Finzel: Say What? Eight Words and Phrases to Avoid in LGBT Communication Steve Duck and David T. McMahan: What Are the Functions of Nonverbal Communication? Part Two: MAKING MEANING TOGETHER Chapter 5 Inhaling: Perceiving and Listening John Stewart, Karen E. Zediker, and Saskia Witteborn: Inhaling: Perception Julia T. Wood: Its Only Skin Deep: Stereotyping and Totalizing Others Rebecca Z. Shafir: Mindful Listening John Stewart, Karen E. Zediker, and Saskia Witteborn: Empathic and Dialogic Listening Chapter 6 Exhaling: Expressing and Disclosing David W. Johnson: Being Open with and to Other People Douglas Stone, Bruce Patton and Sheila Heen: Expression: Speak for Yourself with Clarity and Power Part Three: RELATIONSHIPS Chapter 7 Communicating with Family and Friends Julia T. Wood: What's a Family, Anyway? Deborah Tannen: Separating Messages from Metamessages in Family Talk Steve Duck: Our Friends, Ourselves William Paul Young: Relationships and Power Chapter 8 Communicating with Intimate Partners Laura K. Guerrero, Peter A. Andersen, and Walid A. Afifi, Communicating Closeness: Intimacy, Affection, and Social Support Malcolm R. Parks: Gender and Ethnic Similarities and Differences in Relational Development Lawrence A. Kurdek: What Do We Know About Gay and Lesbian Couples? Erik Qualman: Word of Mouth Goes World of Mouth Part Four: BRIDGES NOT WALLS Chapter 9 Coping with Communication Walls John Stewart, Karen E. Zediker, and Saskia Witteborn: Deception, Betrayal, and Aggression Anita L. Vangelisti: Messages That Hurt Jack R. Gibb: Defensive Communication William W. Wilmot and Joyce L. Hocker: Power: The Structure of Conflict Charles J. Wigley III: Verbal Aggression Interventions: What Should Be Done? Chapter 10 Conflict: Turning Walls into Bridges Joseph P. Folger, Marshall Scott Poole, and Randall K. Stutman: Conflict and Interaction William W. Wilmot: Communication Spirals, Paradoxes, and Conundrums Steve Duck: Handling the Break-Up of Relationships Susan M. Campbell: I Hear You and I Have a Different Perspective Hugh and Gayle Prather: How to Resolve Issues Unmemorably Chapter 11 Bridging Cultural Differences Geert Hofstede and Gert Jan Hofstede: The Individual and the Collective in Society David W. Johnson: Building Relationships with Diverse Others David A. Anderson: From Racism to Gracism Dawn O. Braithwaite and Charles A. Braithwaite: “Which Is My Good Leg?” Cultural Communication of Persons with Disabilities Karen E. Zediker and John Stewart: Dialogue's Basic Tension Maggie Herzig and Laura Chasin: Fostering Dialogue Across Divides Jonathan Sacks: Turning Enemies into Friends Martin Buber: Elements of the Interhuman

About the Author

John Stewart is Professor of Speech Communication at the University of Washington and director of the basic interpersonal communication course. His other text is Bridges Not Walls