Table of Contents

Part 1: What is a business? 1. The business and business administration 2. Primary activities in businesses 3. Support activities in businesses Part 2: How does a business work? 4. Exploring the business environment 5. Strategic management for the businesses 6. Planning and control of business processes 7. Business process engineering 8. Behaviour in businesses Part 3: Howe does a business administration professional work? 9. The business administration professional 10. Business administration methods and techniques

About the Author

Peter Thius and Rienk Stuive