1. Strategic Context
2. Situation Investigation
3. Feasibility Assessment and Business Case Development
4. Business Process Improvement
5. Requirements Definition
6. Business Acceptance Testing
7. Business Change Deployment
8. Stakeholder Engagement
The authors - James Cadle, Debra Paul, Jonathan Hunsley, Adrian Reed, David Beckham and Paul Turner - have between them a vast range of experience of conducting and managing business analysis assignments, and also in training and mentoring business analysts.
Business Analysts have always had a wealth of techniques at their
disposal but how the toolkit has grown! If you are looking to shine
as a business analyst you will be well aware of the importance of
becoming the master of our rich BA toolkit, know what technique to
use for each occasion and how to use it to good effect. This
upgrade on a 'must have' BA classic extends the toolkit by another
24 techniques! I encourage all BAs to use this book to build their
confidence in their own professionalism and be regarded as masters
of their BA toolkit. -- Ian Richards, Director, Business Analysis,
Capita
I found this new edition to be crammed full of tried, tested and
trusted business analysis techniques. Yet again giving the BA more
tools for analysis success. Each technique is described in full,
with scenarios to bring them to life, along with developed
examples. The narrative does not shy away from giving you technique
limitations or when to blend techniques together to achieve a
better analysis outcome. It's the BA book I return to again and
again. -- Sarah Bullen, Head of Business Analysis, BBC, Technology
and Digital Products Group, UK
The latest version brings even more techniques to bear, extending
to areas of user experience, process improvement and testing;
helpfully mapped against key project phases. This book is a must
have resource for all BAs at any stage of their career. -- Jamie
Clouting, Lead Consultant, BAE Systems Applied Intelligence
Beware, this will very quickly become the most thumbed and tabbed
book in your collection. For me it's a must-have companion,
especially for brushing up on a technique you've not used in a
while or to signpost community members seeking advice to a specific
page. Also fond of the addition of aligning techniques to the BA
Service Framework, which makes it even easier to find new
approaches. -- Jamie Toyne, Head of Business Analysis, Ministry of
Justice - Digital and Technology
A treasure trove of techniques for every Business Analyst (BA).
Essential reading for anyone entering the profession and an
excellent refresher for seasoned BAs. All the techniques are laid
out in-synch with most project delivery models making it easy to
navigate your way through. Each technique is described with some
great thoughts on how to use it. Brilliant to see all the available
techniques laid out in one place. -- Tazeem Wafa, Principal
Business Analyst, Bank of England
This is THE body of knowledge about business analysis techniques.
Comprehensive and comprehensible. The presentation of techniques is
encyclopaedic, however the authors explain not only what the
technique is and how it works, but why, and in what circumstances,
you would use it. The use of examples helps enormously to
understand how to apply the techniques. For any business analyst
looking to expand his/her skill set - and I recommend all business
analysts should do so - this is the book. -- James Robertson,
co-author of 'Mastering the Requirements Process'
Good chefs have their own variations of classic recipes, but a set
of standard recipes is the firm basis for any chef. This book
offers such a standard. Sometimes a technique is carried out "how
we always do it" but having a clear and complete set of the
original definitions helps to keep to the right track. If ever in
doubt, you can always begin with, or go back to, the techniques as
described here! -- Danny Kalkhoven, Le Blanc Advies
Many business analysts still make the mistake of trying to do their
job using only a couple of the most basic techniques. Today's
business problems demand that you have far more in your toolkit.
This business analysis classic is something every business analyst
should have ready to hand when trying to solve a new problem or
looking for existing ways to tackle old, intractable ones, and
every edition becomes more invaluable. -- Kevin Brennan, Chief
Business Architect, Aligned Outcomes & Former EVP at IIBA, led
development of BABOK Guide versions 2 and 3
Each new edition of Business Analysis Techniques introduces more
ideas and tools than the last. But that doesn't mean it's carrying
any extra weight. On the contrary, it's pure unadulterated goodness
- just the essentials that you need to know about each technique,
whether it's a very well-known standard or something more obscure.
The most comprehensive and useful reference work on the 'mental
furniture' that a BA needs - I recommend it. -- Nick de Voil,
Director, De Voil Consulting
A must have in your bookshelf if you are looking to improve your
skills in business analysis. 123 tools that can be used on their
own or in combination makes it the perfect reference book for
hands-on consultants. -- Peter Gerstbach, Founder & Managing
Director, Gerstbach Business Analyse GmbH
This is the most comprehensive collection of business analyst
techniques I've come across. The authors have clearly gone to a lot
of trouble to balance detail with brevity, and they found just the
right balance. The descriptions provide clear direction in the why
and how of all the common business analysis techniques and many
more. This is a must have resource in the library of every
professional business analyst. -- Carl Sudholz, Digital
Transformation Consultant and Senior Business Analyst, AGContext
(R) Digital Transformations
If you need to put together a business analysis toolkit to use in
your forthcoming transformation initiative - as an individual BA,
or as a BA team - then Business Analysis Techniques is the perfect
source to start with. It is THE book to help you widen your
perspectives, boost your curiosity and empathy. -- Milena Mileva,
Managing Consultant, PMBA
Business analysis practitioners need to learn and utilize the
various techniques to create value for the business. This book
provides a detailed explanation of various techniques that a
Business Analyst can apply to the initiatives to add value to the
stakeholders. The techniques are categorically defined and easy to
understand. Keep learning! -- Deepak Gupta, Principal Consultant,
Wipro Technologies, India
Simple, practical & accessible. Each of the tools are articulated &
linked in a way that is quick and easy to understand without the
need to wade through pages of theory. The concise examples bring to
life when & how to use each of the analysis techniques. Whether you
are starting out on your business change career, or you are a
seasoned professional, this new volume is an essential reference
tool for anyone looking to bring discipline & structure to their
analysis. -- Christian Hunter, Business Analysis Services Director,
Infinity Associates
The 123 business analysis techniques described in this book are
useful for both the seasoned senior business analyst and the less
experienced junior business analyst. It is well written,
descriptive and provides excellent examples of what, how, why and
when to use the appropriate analysis techniques dependent on the
task, business need or scenario encountered. I found the book easy
to read and I look forward to applying these business analysis
techniques into my day-to-day life as a business analyst. --
Allamin Ali, Senior Business Analyst, Welsh Government, United
Kingdom
My original copy is always close to hand. Where else would I find
so many techniques all in one place, excellently summarised and
demonstrated? But the icing on the cake is that techniques are now
grouped by Business Analysis Service Framework categories. It's a
no-brainer tool for supporting my team to provide the best possible
BA service and also nicely complements my Delivering Business
Analysis handbook. -- Karen Newnham, Head of Business Analysis,
DVSA
This book covers some key elements of business analysis which are
often overlooked - the significance of emotional factors in
customer journey mapping, stakeholder perspectives, negotiation,
and in conflict resolution. Describing concepts like
'Weltanschauung', which refers to the fundamental cognitive
orientation of an entity encompassing a holistic point of view,
allows readers to employ such theories regardless of which sector
or industry they work with. If, like me, you believe in exploring
the power of psychology for mutually beneficial outcomes at the
workplace, this book will help you uncover some true gems. --
Zeinab Shabbir Tinwala, Director & CEO, Starsons International
(Pvt) Ltd, Business Architect, Corporate Trainer, Career Coach
I found this book very interesting and exciting; the writing style
is captivating, accessible and full of intriguing knowledge. The
techniques are introduced simply, yet are very rich, specific and
comprehensive. All techniques are articulated and linked to one
another, with real-life examples. Overall, it's a highly practical
and easy to understand reference, not only for senior business
analysts, but also for beginners. Highly recommended! -- Irene
Gweed, Business Analyst Lead, Product Owner & Business Analysis
Trainer, Egypt
|
Ask a Question About this Product More... |
|
