Table of Contents

Acknowledgements.

Foreword.

Introduction.

1. Effective Engagement.

2. The Impact of Coaching.

3. Coaching in Context: Changes in Leadership and .

Management Demands and Expectations.

4. What Makes a Good Coach?.

5. What a Client Gets Out of Engaging with Coaching .

6. Different Formats for Coaching.

7. Coaching Starts at the Top.

8. Different Contexts Where Coaching Can Make A Significant Difference..

9. The Difference Between Coaching and Mentoring.

10. Meeting Business Priorities.

11. Introducing Coaching Programmes into an Organization.

12. Running Coaching in Your Organization.

13. The International Dimension.

14. Engaging with the Future of Coaching.

Annex 1: Introducing Coaching Programmes: Key Questions.

Annex 2: Bibliography.

Index.

About the Author

Peter Shaw has worked in five Government Departments covering Education, Treasury, Employment, Transport and the Environment and held three Director General posts within Government. He is often working at the interface of the public and private sectors and assisting Chief Executives and Board members in taking on new roles and in major organisational change.

Robin Linnecar has a wealth of experience from the private sector having worked in Arthur Andersen, Shell International, Deloitte, Haskins and Sells, Coopers and Lybrand and KPMG. Wide exposure to and understanding of business organisations, combined with over fifteen years of coaching experience, means that Robin brings a wealth of questions in exploring perspectives and options with his clients.
Both authors continue to have non-executive and part-time roles in addition to their coaching work. Peter and Robin are partners with Praesta Partners, one of the global leaders in executive coaching, and the leading coaching organisation within the UK. Over 6000 leaders in some of the greatest organisations in the world, including Microsoft and Shell, have chosen to work with Praesta to help them raise their game in coaching.

Reviews

"Lively and brimming with enthusiasm…brings together practical advice and experience from people who are at the heart of the industry" (People Management, Thursday 9th August) "Business Coaching is a real breath of fresh air…a practical and useful read for everyone in HR." (Human Resources, September 2007) "...a useful tool for HR teams looking to dispel similar misconceptions in their own organisations."  (Strategic HR Review, January 2008)