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Business Operations Models
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Looks at common strands that can inform strategy from a practical operating perspective Highlights the core fundamentals that business leaders should be guided by in order to achieve organizational success Offers a framework for achieving super performance

Table of Contents

    • Chapter - 01: What we mean by business operations models - and why are they important?;
    • Chapter - 02: The characteristics of super-performing businesses;
    • Chapter - 03: The customer lens - understanding compelling value;
    • Chapter - 04: The strategy operations gap;
    • Chapter - 05: Unpacking the business operations model framework;
    • Chapter - 06: The technology dimension to being a disruptor;
    • Chapter - 07: Market-changing models - driving transformation;
    • Chapter - 08: Competing through the basics;
    • Chapter - 09: Optimization of the business operations model;
    • Chapter - 10: Making it happen - becoming a disruptor;
    • Chapter - 11: Guiding principles to building a competitive edge through business operations models

About the Author

Alan Braithwaite is Visiting Professor at Cranfield University and specializes in supply chain strategy and operational excellence in the retail, manufacturing and service sectors. He is the founder of LCP Consulting, which collaborates with over 400 companies internationally. Martin Christopher has been at the forefront of the development of new thinking in logistics and supply chain management for over 30 years. He is Emeritus Professor of Marketing and Logistics at Cranfield University, where he helped build the Centre for Logistics and Supply Chain Management into a leading centre of excellence. His published work is widely cited by other scholars and he has been invited to participate in academic and industry events around the world.

Reviews

"Business leaders crave greater simplicity but sometimes end up confusing themselves with an overload of data or 'analysis paralysis'. Braithwaite and Christopher draw on years of experience to cut through the confusion with lucidity and compelling evidence. Their business operations models are based on admirably clear principles. Their approach could help you reinvent your business and set you on a path to greater success." * Stefan Stern, Financial Times columnist and Visiting Professor, Cass Business School *
"The business operations model framework builds on the extensive theoretical knowledge and deep practical experience residing within these two authors, making it a must-read for those engaged in modern business. From wide-ranging commercial know-how the authors have selected case studies that provide clear insight and learning into what makes today's and tomorrow's super-competitors." * Chris Jephson, former Director of Learning at Maersk Line and Director, Client Relations, Maersk Logistics *
"Alan and Martin have influenced the evolution of Retail Supply Chains over the past 30 years through the advice given to leading companies by LCP and through their work at Cranfield. Today the pace of change is more disruptive than ever and it is timely to reflect on the principles which shape efficiency and effectiveness in this area, which is so critical to sustained business success." * David Wild, CEO, Domino's Pizza, formerly CEO of Halfords and Walmart and director at Tesco *
"Business Operations Models is a book about winning, about succeeding in business with a particular slant towards supply chain and logistics management encapsulating more than 30 years' experience by prominent supply chain and business operations strategists and practitioners from Cranfield University: Alan Braithwaite and Martin Christopher. Whilst detailed, it never hides behind jargon and sets out a clear methodology for success. Each chapter illustrates the points by case studies of well-known successes such as Apple and Amazon and has useful task-driving checklists." * Logistics & Transport Focus *
"Needing to reconfigure your operating model for competitive advantage might be an easy concept to accept, but the execution is likely to be difficult. Valuable assistance is provided in the many case studies and visuals in this book. There are two groups who should read this book: executive leaders that want to transform their operation in a way that will alter their role in a market and managers that have high aspirations and a vision for the true contribution they could make if they were positioned differently." * Kelly Barner, Buyers Meeting Point *
"What a terrific book. Alan Braithwaite and Martin Christopher have done an excellent job in showing the importance of operations, giving us new perspectives on the subject, cleverly contextualizing logistics / SCM within a broader business framework, and packing the book with fascinating company cases, data and quotes. I can see why the book has been so well received. I have certainly learned a lot and will be strongly recommending it to my students and colleagues." * Alan McKinnon, Professor at Kuhne Logistics University *

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