Scott Empson is an instructor in the Department of
Information Systems Technology at the Northern Alberta Institute of
Technology in Edmonton, Alberta, Canada, where he has taught for
over 21 years. He teaches technical courses in Cisco routing and
switching, along with courses in professional development and
leadership. Scott created the CCNA Command Quick Reference in 2004
as a companion guide to the Cisco Networking Academy Program, and
this guide became the CCNA Portable Command Guide in 2005. Other
titles in the series in the areas of CCNP, Wireless, Security,
Microsoft, and Linux followed beginning in 2006.
Scott has a Master of Education degree along with three
undergraduate degrees: a Bachelor of Arts, with a major in English;
a Bachelor of Education, again with a major in English/language
arts; and a Bachelor of Applied Information Systems Technology,
with a major in network management.
Patrick Gargano has been an educator since 1996, a Cisco
Networking Academy Instructor since 2000, and a Certified Cisco
Systems Instructor (CCSI) since 2005. He is currently based in
Australia, where he is a Content Development Engineer at Skyline
ATS, responsible for CCNP Enterprise course development with
Learning@Cisco. He previously led the Networking Academy program at
College La Cite in Ottawa, Canada, where he taught CCNA/CCNP-level
courses, and he has also worked for Cisco Learning Partners Fast
Lane UK, ARP Technologies, and NterOne.
In 2018 Patrick was awarded the Networking Academy Above and Beyond
Instructor award for leading CCNA CyberOps early adoption and
instructor training in Quebec, Canada. Patrick has also twice led
the Cisco Networking Academy Dream Team at Cisco Live US.
Patrick's previous Cisco Press publications include the CCNP
Routing and Switching Portable Command Guide (2014) and 31 Days
Before Your CCNA Security Exam (2016). His certifications include
CCNA (R&S), CCNA Wireless, CCNA Security, CCNA CyberOps, and
CCNP (R&S). He holds Bachelor of Education and Bachelor of Arts
degrees from the University of Ottawa, and has complete a Master of
Professional Studies in Computer Networking at Fort Hays State
University (Kansas).
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