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Table of Contents

1: The Three Driving Forces for Promoting Improvement Activity; 2: Window Analysis: Accurate Fact-Finding For Preventive Countermeasures; 3: Establishing Standards (Right Methods) for Everyone to Use; 4: Knowing and Adhering to the Standard (Right Method)

About the Author

Ryuji Fukuda

Reviews

"The process is great and will be an effective way to bring continuous improvement to our company.It puts problem solving into a systematic framework."

Michael C. Kain, Controller, Manpower, Inc. 06/01/04

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