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Chief Data Officer's Playbook
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Table of Contents

  1. So why does any organisation need a CDO?
  2. The secret ingredients of the successful CDO
  3. CDO the first 100 days
  4. Delivering a data strategy in the cauldron of BAU
  5. Avoiding the hype cycle
  6. First v second generation CDO
  7. Third generation CDO
  8. What type of CDO?
  9. The CDO place in the C suite
  10. Building the CDO team
  11. The CDO and technology
  12. The CDO as a disrupter
  13. The hoarding mentality and how to break it
  14. Enablement not red tape

Advice to give the business owners

About the Author

Caroline Carruthers is Network Rail's first Chief Data Officer, Network Rail runs, maintains and develops Britain's rail infrastructure where information and data management is a critical capability within this highly complex environment. She has established a small core team operating with a larger matrix team drawing together Information Governance, Information Security, Data Protection, Freedom of Information, Records Management and Business Intelligence to deliver the vision of effective, accountable and sustainable management of information across Network Rail. She draws on experience from a varied background covering CIO/CTO roles through to running large scale complex change programmes. It was the recognition that `everything we do is fuelled by data and information' that drove Caroline down the CDO route and she regularly describes herself as a Data Cheerleader. Peter Jackson is Southern Water's first Head of Data. Previously he was the Pensions Regulator first Head of Data. The Pensions Regulator (TPR) is an executive non-departmental government body (DWP is sponsoring Dept) that regulates 47,000 work based pensions and 1.8 million employers in Automatic Enrolment. Peter has a background as a business analyst and code developer, so his skill is seated in a firm business and technical foundation. Peter is passionate about data and believes that delivering the `data narrative' to the business is as important as being technically credible.

Reviews

This practical guide is a must-read for data leaders building the foundation of value creation from data. -- Katia Walsh
Without any doubt, this playbook is a must read for the primary audience, the CDOs. In my opinion, it is equally a must read for the secondary audience, the C-Suite, for the insight on how the role complements their businesses. -- Sham Kashikar
Nothing, literally nothing, works in a company without the input of data in some shape or form...well said Caroline and Peter! Data is indeed here to stay. We've got pundits exclaiming that, data is the new oil, the new currency, the new bacon...To all Chief Data Officers and companies looking for a Chief Data Officer, this book is all you need to get started. Caroline and Peter have thought of everything including the first 100 days in the CDO office! -- Vanessa Eriksson
The Chief Data Officer's Playbook is the best overall resource available for CDOs and their teams. The release of this book is perfectly timed. The CDO Club tracks CDO hires globally, and last year alone the number of new CDO hires quintupled. The Playbook is a compendium of essential knowledge anyone operating in the current data environment must have. -- David Mathison
Brilliant overview for CDOs and senior leadership teams on this emerging and disruptive role. It also offers the reader an understanding of how the CDO - as a catalyst - has the dual task of creating transformational value from data and to greatly contribute towards the new data-driven DNA of the organisation's vision of the future. -- Matt Corey
This is a book for practitioners by practitioners. It offers must-read insights into the potential of data to transform. Whether de-mystifying the subject for busy C-Suite leaders, or offering practical checklists for first-time CDOs to benchmark progress, there's something here for anyone who cares about harnessing data to improve outcomes. Read. Smile. Exploit. -- Tim Carmichael
In today's information-rich world, data-driven organisations have the competitive edge. Data analytics and data-driven insight make the difference between guesswork and timely, evidence-based decision making. Understanding the role of the Chief Data Officer (CDO) is the key to unlocking this potential. This handy, practical book gives you access to the expertise of market-leading practitioners who have harnessed the power of data to deliver real business gains in large-scale companies and organisations. Whether you are an executive looking to transform the use of data in your organisation or an aspiring CDO looking for hints and tips on how to develop your career and make a real impact, this is the book for you. -- Nick Poole
A seminal work of impressive depth and scope, The Chief Data Officer's Playbook is essential reading and a critically important addition to professional, corporate, community, and academic library Corporate Management instructional reference collections and supplemental studies lists. -- Michael Dunford * Midwest Book Review *

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