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Coaching, Mentoring and Organizational Consultancy

What are the key skills needed to be a successful coach, mentor or supervisor? How can personal development be effectively facilitated? The fields of coaching, mentoring and consultancy are going through a phase of professionalization, with the establishment of formal standards, European bodies and standard requirements for supervision. Substantially revised, this accessible book provides a response to these growing demands, examining: Differences and similarities between coaching, mentoring and organizational consultancy Personal and professional development that leads to sustainable change Qualities, capabilities, skills and values necessary for effective coaching, mentoring and supervision Guidelines for practice. The second edition includes new material on: Transformational coaching Developments in the field of neuroscience and the implications for coaching Systemic team coaching, developments in leadership, and creating a coaching culture Supervision on supervision and group supervision Oshry's approach to understanding systemic patterns in organizational relationships Expanded seven-eyed model "Peter and Nick's original edition was a fresh and insightful addition to the literature. The new edition brings the work bang up to date and remains a must read for the practitioners and students of coaching and consulting." Professor Jonathan Passmore, University of Evora, Portugal "The noble art of consulting, coaching and mentoring has many roots, among which the impressive fearless speech (parrhesia) of some ancient Athenians and the towering figure of Mentor/Athena in Homer's Odyssey. This wonderfully lucid and comprehensive guide shows how fearless compassion is still at the basis of getting the consulting that matters and the mentoring that can transform a business." Dr Erik de Haan, Professor of Organisation Development at the VU University Amsterdam and Director of the Centre for Coaching, Ashridge Business School "One of the characteristics of a classic professional book is that it is always a work in progress. In this latest edition of their overview of coaching, mentoring and supervision, the authors reflect the substantial changes that have occurred in terms of applications, professionalization and our knowledge of the fundamental mechanisms behind these powerful approaches to learning and change. This will not be the last edition, I am sure!" Professor David Clutterbuck, European Mentoring & Coaching Council "I read the first edition of this book and was impressed with its breadth, depth and width. It was a veritable Aladdin's Cave of models, frameworks, theories, ideas and practicalities in the budding fields of coaching, mentoring, organisational consulting and supervision. It's hard to imagine that the second edition could broaden, deepen and widen what was already there: believe me, it does! It moves the 1st Edition from a book into a compendium. It is better laid out, easier to read and locates its themes in the contemporary demands of modern organisational life. This is not a once-read book but a reference text to be returned to time and time again." Professor Michael Carroll PhD, Visiting Industrial Professor, University of Bristol, UK "An informative and passionate guide to coaching, mentoring and organisational consultancy, essential for beginners and valuable for experienced practitioners. Even if you do not share the philosophy or approach of the authors, the book is full of gems that make you think about your practice, the state of the world and many other things in between. A must read for coaching supervisors." Dr Tatiana Bachkirova, Reader in Coaching Psychology, Oxford Brookes University, UK "I especially like the strong emphasis on practical ideas, techniques and skills for getting the most out individuals and teams. It is refreshing to see more emphasis given to group supervision, as due to the economic climate and shortage of resources, this will appeal to many managers and supervisors as it has been discussed and explored in depth." Balbir Kandola, BK Consultancy in Learning & Development "The book is a treasury chest for those who want to dig into research and concepts across leadership development, mentoring, coaching, consultancy and supervision. I was pleased that they have included contributors often missing in other handbooks: Argyris, Kolb, Revans, Schein, and many others ... This is a very solid book, well-structured and an excellent inspirational text." Paul Olson
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Table of Contents

Preface Acknowledgements Introduction to the second edition: the changing challenges of our time1.Golden threads of practice Part 1: Coaching, mentoring and organizational consultancy Introduction to Part 1 2.Coaching 3.Mentoring and working with transitions 4.Team coaching 5.Organizational coaching and consultancy 6.Creating a coaching culture Part 2: Development and supervision Introduction to Part 2 7.Development of coaches 8.Supervision: why, what and how? 9.The seven-eyed process model of supervision 10.Group and peer group supervision 11.Shadow consultancy of consultant teams Part 3: The skills and capacities for coaches, mentors, consultants and supervisors Introduction to Part 3 12.Core skills and capabilities 13.The key qualities and capacities 14.Ethical capacity 15.Working with difference: transcultural capacity 16.Conclusion: polishing the professional mirror Resources Feedback request Bibliography

About the Author

Peter Hawkins is Professor of Leadership at Henley Business School, UK, founder and Chairman Emeritus of Bath Consultancy Group and co-founder of the Centre for Supervision and Team Development. He is a leading consultant and researcher in executive coaching, leadership, and creating coaching cultures in organizations. Nick Smith is a principal consultant with Bath Consultancy Group. He is a qualified systems psychotherapist and registered Myers Briggs practitioner, as well as being a senior associate of the Institute of Management. He is an experienced coach and supervisor of executive coaches.

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