Table of Contents

1. Introduction: studying work as mindful practice Yrjö Engeström, David Middleton; 2. Distributed cognition in an airline cockpit Edwin Hutchins, Tove Klausen; 3. Constituting shared workspaces Lucy Suchman; 4. Seeing as situated activity: formulating planes Charles Goodwin, Marjorie Harness Goodwin; 5. Convergent activities: line control and passenger information on the London Underground Christian Heath and Paul Luff; 6. Users and designers in mutual activity: An analysis of cooperative activities in systems design Susanne Bødker, Kaj Grønbæk; 7. System disturbances as springboard for development of operators' expertise Leena Norros; 8. Expert and novice differences in cognition and activity: A practical work activity Edith A. Laufer; 9. The tensions of judging: handling cases of driving under the influence of alcohol in Finland and California Yrjö Engeström; 10. Talking work: argument, common knowledge and improvisation in teamwork David Middleton; 11. Scientific 'genius' and laboratory signatures Chandra Mukerji; 12. Experience and the collective nature of skill Harley Shaiken; 13. Working together: Symbolic interactionism, activity theory and distributed artificial intelligence Susan Leigh Star; 14. On the ethnography of cooperative work Arne Raeithel.

Promotional Information

This book attempts to redefine the methods and topics that constitute the study of work.