Table of Contents

Part 1 - Communication and culture: the challenge of intercultural communication - interaction in a diverse world; understanding culture - alternative views of reality; the deep structure - roots of reality. Part 2 - Exchanging intercultural messages: language and culture - words and meanings; nonverbal communication - the messages of action, space, time, and silence. Part 3 - The role of the context in intercultural communication: cultural influences on context - the business setting; cultural influences on context - the educational setting; cultural influences on context - the health care setting. Part 4 - Knowledge in action: intercultural challenges - recognizing and dealing with differences; becoming competent - a point of view.

Reviews

"Overall the Samovar and Porter text is an excellent tool for helping students develop their intercultural selves. The text is well written, current and relevant."
"The inclusion of chapters applying intercultural concepts to specific settings/contexts, plus the inclusion of the Infotrac College Edition resources makes this textbook unique in the field."
"The Samovar and Porter textbook provides a good introduction to the field at the same time it sensitizes the students to the importance of intercultural communication in different fields such as education and health care."