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Table of Contents

Section 1 The Significance of Interpersonal Communication in the Health Professions 1. Defining communication for health professionals 2. The overall goal of communication for health professionals 3. The specific goals of communication for health professionals: 1 4. The specific goals of communication for health professionals: 2 Section 2 - Developing Awareness to Achieve Effective Communication in the Health Professions 5. Awareness of and need for reflective practice 6. Awareness of self 7. Awareness of how Personal Assumptions affect communication 8. Awareness of the 'Person/s' 9. Awareness of Listening to facilitate Person/s-centred communication 10. Awareness of different environments that can affect communication Section 3 - Understanding and Managing Realities Of Communication In The Health Professions 11. Communication with the whole Person/s 12. Non-verbal communication 13. Conflict and communication 14. Culturally competent communication 15. Communicating with Indigenous Peoples 16. Misunderstandings and communication 17. Ethical Communication 18. Remote communication Section 4 - The focus of communication in the health professions: Person/s Scenarios Glossary

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