Table of Contents

Preface.
Part I: COMMUNICATION CAREERS AND FOUNDATIONS.
1. A First Look at Communication.
2. The Field of Communication from Historical and Contemporary Perspectives.
Part II: COMMUNICATION PROCESSES AND SKILLS.
3. Perceiving and Understanding.
4. Engaging in Verbal Communication.
5. Engaging in Nonverbal Communication.
6. Listening and Responding to Others.
7. Creating Communication Climates.
8. Adapting Communication to Cultures and Social Communities.
Part III: CONTEXTS OF COMMUNICATION.
9. Communication and Personal Identity.
10. Communication in Personal Relationships.
11. Communication in Groups and Teams.
12. Communication in Organizations.
13. Public Communication.
14. Mass Communication.
15. Digital Media and the Online World.
Epilogue.
Glossary.
References.
Index.

About the Author

Julia Wood joined the faculty at the University of North Carolina at Chapel Hill when she was 24. During her 37 years on the faculty, she taught classes and conducted research on personal relationships as well as gender, communication and culture. She was named the Lineberger Distinguished Professor of Humanities and the Caroline H. and Thomas S. Royster Distinguished Professor of Graduate Education. In addition to publishing 25 books and 100 articles and book chapters, she has presented more than 100 papers at professional conferences and campuses around the country. Her accolades include 14 awards honoring her teaching and 16 awards recognizing her scholarship. She received her B.A. from North Carolina State University, her M.A. from the University of North Carolina at Chapel Hill and her Ph.D. from The Pennsylvania State University.