Section 1: Introduction to communication skills
1. How to use this book and get the most out of role play 2. The importance of communication skills in healthcare
3. Application of the Calgary-Cambridge Model 4. General approach to information gathering 5. Information giving and shared decision making
Section 2: System-focused communication
6. Perfecting the systems review 7. Psychiatry 8. Neurology 9. Orthopaedics and rheumatology 10. Ophthalmology 11. Cardiovascular medicine 12. Respiratory medicine 13. Ears, nose and throat 14. Gastroenterology and hepatology 15. Nephrology and urology 16. Obstetrics and gynaecology 17. Dermatology 18. Endocrinology
Section 3: Special situations in communication
19. Older people's medicine 20. Paediatrics 21. Taking a drug history 22. The consultation through an interpreter
23. Safeguarding vulnerable adults and children 24. Breaking bad news 25. Communicating error and conflict resolution 26. Communicating risk 27. Consenting for a procedure 28. Talking to colleagues
Amazing book! "This book is essential for every single medical student's shelf!
It begins with a really helpful summary about how to get the most out of a consultation, including how to approach certain topics, the best way to structure your history and how to build up a good relationship between you and the patient.
There is a general outline about taking any history (not topic-specific) and then there are chapters for guidance on topic-specific consultations (e.g. psychiatry, neurology, orthopaedics and rheumatology etc.). Therefore, this book can be used from day 1 in medical school, right up to year 5 (and beyond!). I can't wait to apply what this book has taught me to my next OSCE!" Amazon reviewer
The go-to textbook for communication skills "A very concise yet comprehensive textbook on communication skills for medical students. It's a perfect resource for doing well in OSCEs, but also for clerking patients on the wards in clinical years. You would be missing out if you don't read this book as a medical student." Amazon reviewer
Fantastic book for OSCEs "What a useful book! It has everything in it from general consultation skills to information on specific systems (what questions to ask about e.g. a headache) to detailed help with e.g. Breaking bad news. Very clearly laid out with just the right amount of information, I'd say it's essential for anyone being examined on communication skills. Third year medical student, on Amazon
Great help for Comms Skills OSCEs! "A really useful book for medical students. Lots of key information is laid out clearly and concisely and is nicely organised into separate specialities.
There are lots of examples to go through as well. This is especially useful for the communication skills station in OSCEs" Amazon reviewer
Five Stars "Really good book for OSCEs. It's concise and breaks down the topics really well!" Amazon reviewer