Table of Contents

Part I: Planning Prior to the Course
Chapter 1: Preparing for the Exam
Chapter 2: Evaluating Learners' Needs
Chapter 3: Managing the Technical ClassroomPart II: Methods for Effective Instruction
Chapter 4: Engaging Learners Through Instructional Methods
Chapter 5: Managing Instructional MaterialsPart III: Establishing Instructor Credibility and Maintaining Communications
Chapter 6: Instructing With Confidence
Chapter 7: Leading a Successful ClassPart IV: Leading Group Facilitation
Chapter 8: Managing Learner-Centered Instruction
Chapter 9: Promoting Learner Engagement
Chapter 10: Motivating Adult LearnersPart V: Evaluating the Training Event
Chapter 11: Evaluating Learner Competencies
Chapter 12: Evaluating Instructor and Course PerformancePart VI: Appendixes
Appendix A: Certified Technical Trainer+ Exam Objectives
Appendix B: About the CD
Glossary
Index

About the Author

McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide