Fully updated to include Windows XP and Vista.A methodological approach to fault diagnosis. Resolving common computer hardware problems. Understanding system conflicts. Decoding Windows error messages. Dealing with difficulties on the internet. Taking preventative measures. Disaster recovery. Extensive glossary of known problems.
The authors, Kyle MacRae and Gary Marshall, are freelance journalists and writers living in Scotland. They contribute technology and internet features to magazines and the UK national press, with a strong focus on debunking jargon, explaining how things work in plain English and helping to make everyday computing accessible to all.