Table of Contents

Unbridled, Unproductive Chaos! Systems of Merit. Steering Team Offsite Meeting. The CEO’s Office after Hours. Henry Ford, the Father of Lean. Let’s Get Started! Surfing Atop the Breakers of Change. Accounting’s Glass Slipper Does Not Fit. Mother Comes to Visit.
The CFO and CEO Push Back on Lean Cost Management. How Will the Lean P&L Work?
Which Comes First: The Chicken or the Egg? Mary, Our Intern, Speaks Up. Lack of Metrics Is a Recipe for Failure. A Behavioral Revolt! Bring in the Sales Guys! Target Costing for Profit Management. Town Hall Meeting—One Year Later. The Role of Controller as Lean Leader.

About the Author

Sue Sondergelt is the owner of Lean Beans, LLC in Cape Haze, Florida.