Chapter 1: Introduction: Technologies for Communication.
Chapter 2: The Communicative Affordances of Technological Artifacts.
Chapter 3: Communication as Computation?.
Chapter 4: Talk in Interaction.
Chapter 5: The Telephone: Technology of Sociability.
Chapter 6: Telephone Interaction and Social Identity.
Chapter 7: Technological Mediation and Asymmetrical Interaction.
Chapter 8: Computers, Humans, Conversation.
Chapter 9: Virtual Conversation.
Chapter 10: Conclusion: A Reversion to the Real?.
Appendix: Transcription Conventions.
Bibliography.
Index
Ian Hutchby is Senior Lecturer in Sociology and
Communication at Brunel
University and Honorary Research Fellow in the School of Social
Sciences at Cardiff University. His research involves the
application of conversation analysis to various areas of
technologically-mediated interaction, including the distinctive
properties of broadcast talk and the possibilities of human-machine
interaction; as well as the analysis of children's communicative
competence
"'Postmodern babble has done little to help us understand how contemporary communication technologies have changed our world. This book fills a crucial gap in our knowledge by sticking to a focus on how ordinary people actually interact with these technologies. Using the insights of conversation analysis in an easy to understand way, this impressive volume will be required reading for students of work, technology, organizations and cultural studies." David Silverman, Professor Emeritus of Sociology, Goldsmiths' College, London
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