We use cookies to provide essential features and services. By using our website you agree to our use of cookies .


Warehouse Stock Clearance Sale

Grab a bargain today!

The Crisis Manager


Product Description
Product Details

Table of Contents

Part I: Preparing For an Era of Crises Part II: Crises of the Physical Environment Part III: Crises of Management Failure Part IV: Conclusions

About the Author

Otto Lerbinger is Professor Emeritus at Boston University, specializing in corporate public affairs and applying the social sciences to management and communication. He holds a PhD in Economics and Social Science at the Massachusetts Institute of Technology.


"At last there is an excellent book on the management of crises, a text that clearly defines the risks and responsibilities which must be addressed and the complex and interrelated forces which are a part of our current society. In a true scholarly fashion, the references...flow easily as befits the work of a master teacher. Lerbinger's work stands alone..."-Public Relations Review"The Crisis Manager is more than just another book offering managers models for preparing crises plans; it shows us how crises can affect an organization's reputation, even affecting profitability in the long run."-Public Relations Quarterly

Ask a Question About this Product More...
Look for similar items by category
Item ships from and is sold by Fishpond World Ltd.
Back to top